Yes, you can. Your Landry Transportation shipment allows for up to 100 pounds of personal items or household goods. These should be stored in the trunk area or secured below the window line in your vehicle ensuring they don’t obstruct the driver’s view or interfere with the safe operation of the vehicle. However, if you’re shipping to or from a port, your vehicle should be completely empty of all items. Please note that Landry Transportation and your assigned carrier cannot be responsible for any personal items left inside the vehicle during transport. Personal items will not be covered by our insurance. We don’t recommend putting any valuables in your vehicle while in transport. Only your vehicle is insured during transport, not anything that is inside your vehicle.

Yes, it’s essential that either you or a trusted adult is present for both the pickup and delivery of your vehicle. This person has an important role in the shipping process, which includes documenting the vehicle’s condition and signing the Bill of Lading. This document serves as a receipt confirming the vehicle’s condition during transportation.

Please take out your E-ZPass or any other automatic toll collection device from your vehicle completely. You can either mail it to your destination or keep it with you. If you leave it in your vehicle while it’s being transported, automated toll systems may register toll fees as if you were driving the vehicle. Landry Transportation Company won’t be responsible for these toll charges, which can be easily avoided by removing the device.

Absolutely, you have the flexibility to modify your First Available Pick-up Date. You can do so through various means such as phone at (800) 821-0490, or email, both before and after booking. If you wish to alter the pick-up date before booking, simply generate a new quote specifying your preferred date. For changes post-booking, kindly reach out to us directly. However, please be aware that if you make changes to your First Available Pick-up Date after a carrier has been assigned, your deposit may become non-refundable if the assigned carrier is unable to accommodate the change. Your convenience and satisfaction remain our priority.

The driver will attempt to bring the car trailer as near to your home as is lawfully and safely possible. In most situations, the driver will be able to pick up and deliver straight to your doorstep. Some cities may have rules on big trucks that ban them from driving into residential neighborhoods. Because auto transport trucks are large and need a lot of room to turn around, if access to the pickup or delivery spot is limited by narrow streets, low-hanging trees, or tight turns, the driver may request that you meet at a site with a big parking lot, such as a grocery store nearby. However, if there are any transportation restrictions or safety concerns, the carrier will collaborate with you to arrange a convenient pickup and delivery location.

Yes. Typically, it will cost an extra $100-200 to cover the permit fees for picking up or dropping off a vehicle from a port.

Most auto transport trucks are notably large, spanning up to 75 feet in length. This size can pose challenges in navigating through numerous residential areas. Should any access issues arise during your vehicle’s transportation, rest assured that your carrier will make diligent efforts to approach the drop-off point as closely as feasible.

Moreover, we offer the flexibility to arrange a convenient rendezvous spot, like a shopping mall, for either the collection or delivery of your vehicle. This option ensures ease and accessibility, ensuring a smooth and accommodating experience throughout the transport process.

Yes, we can provide a guaranteed pickup date(s). All you have to do now is decide if you need the vehicle picked up by a specific date or on a specific date, which will determine the extra cost involved in guaranteeing your deadline. If you require a special pickup date(s), please contact us for a personalized quote.

However, it’s essential to note that while we can guarantee pickup dates, the automobile transport industry refrains from promising exact delivery dates. The unpredictability of road conditions and unforeseen circumstances is inherent, making it unfeasible to assure precise delivery timelines.

The bill of lading holds significant importance within the car transportation process. It plays a vital role by documenting any pre-existing vehicle damage upon pickup. Additionally, it acts as a repository for your contact details and serves as the formal agreement for transport. Should you need to file an insurance claim for your shipment, the Bill of Lading becomes essential.

Furthermore, the Bill of Lading acts as a transaction receipt. Although the vehicle’s owner or the booking customer isn’t necessarily required to be present at pickup or delivery to sign it, we strongly advise that someone aged eighteen or older signs it. This precaution is crucial due to the document’s legal significance in the context of our business transactions.

We’ll send you a ‘dispatch notification’ via text and email, including the expected pick-up/loading date and the driver’s name and phone number once your vehicle has been assigned for transport. Typically, the driver will contact you 24 hours before pickup and delivery of their arrival to let you know the estimated time they’ll reach your chosen location. If needed, we can also make special arrangements upon request.